Contact

Email contact@mousepolling.com with your browser version, mouse model, and what you observed during testing. Do not include personal data. Messages are reviewed in the order received for this independent web project.

How to reach us

Email: contact@mousepolling.com

What to include

Browser name and version (for example, Chrome 130, Firefox 132, or Edge 130).

Mouse model and connection type (wired, 2.4 GHz wireless, or Bluetooth).

What you observed — the exact numbers you saw, any unexpected drops or spikes, and steps to reproduce.

A screenshot of the result card or stability graph helps provide diagnostic context.

What not to include

No sensitive personal information (physical address, phone numbers, or passwords).

No binary executable files or unauthorized software attachments.

Response expectations

Messages are read in the order received. This is a focused independent project with no full-time support desk. If your question is already covered in our FAQ or the browser guide, our response will direct you to those resources.

Bug reports

If you identify a reproducible bug in our measurement math or client components, please include the browser console log (F12 → Console) and display refresh rate. Minimal reproduction details help us isolate edge cases quickly.

Feature suggestions

Feature suggestions are welcome. Core diagnostic tools (polling rate, switch bounce check, scroll analysis, drift test, and reaction latency) are currently shipped and supported. Enhancements that respect our local-only, zero-transmission architecture receive priority.

Helpful resources

The privacy policy outlines our local processing and storage practices.

The FAQ contains immediate answers to common questions regarding mouse polling stability and browser ceilings.

The browser guide provides step-by-step instructions for troubleshooting inconsistent polling rates.